In a week when customer service has hit the news, I wanted to look at the effects for small businesses of looking after your customers. This blog explains why it’s crucial to your success, and puts it in terms of numbers and profit.
Posts Tagged first impression
Manners Cost You Nothing
Jan 25
The Seven-Second Challenge
Nov 18
Did you know…you have just seven seconds to create a first impression on someone and for them to decide whether they’re interested in your product or service? This blog covers top tips on how you can use that seven seconds wisely.
Your Smallest Billboard
Nov 17
What does your business card say about you? Are you taking full advantage of the smallest billboard your company has, or are you missing an opportunity? This post gives you some tips on how you can let your business card shout about you.
The Shine on Your Shoes
Nov 11
If people make up their mind about you in just four seconds, your appearance is paramount. So what are the best colours to wear if you want to make that sale? This post will give you some top tips…
First Impressions Count
Nov 10
You have just a few seconds to make a first impression, so how can you create the right one; giving yourself the best chance of boosting your sales? This post gives you some top tips.


