Posts Tagged customers

Sisters Are Doing It For Themselves

On International Women’s Day, we thought we’d celebrate a very famous company and their marketing strategy aimed squarely at us girls…

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What Are Your Staff Saying On Your Behalf?

After Sir Nicholas Winterton’s outburst last week, today’s blog post looks at what your staff are saying about you and your company – and what you can do about it…

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More Marketing Trends

More trends to watch in today’s post – read more to see if there are any marketing opportunities you can tap into…

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Manners Cost You Nothing

In a week when customer service has hit the news, I wanted to look at the effects for small businesses of looking after your customers. This blog explains why it’s crucial to your success, and puts it in terms of numbers and profit.

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Handling Complaints – What Customers Think of You

Customers have a voice like never before… If you want to know what your customers are saying about you behind your back, read more of this post…

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The Importance of Doing the Right Thing

In the aftermath of the Haiti earthquake, this post looks at the generosity of the Brits – and what this means for your business.

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Managing Your Time

If 20% of what you do each day generates 80% of your results, how can you improve your time management to ensure you grow your business in 2010? This post will help…

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Getting What You Want

Once you’ve set your goals – or New Year’s Resolutions, you need to make a plan to achieve them. This post will help you with that process…

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New Year’s Resolutions

This post details the top ten New Year’s Resolutions – it will give you something against which you can compare your goals, and those of your employees.

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