Tag Archives: customer service

Manners Cost You Nothing

In a week when customer service has hit the news, I wanted to look at the effects for small businesses of looking after your customers. This blog explains why it’s crucial to your success, and puts it in terms of numbers and profit.

By joanne | 25th January | Marketing Ideas, Marketing Skills, Marketing Strategy, Marketing Training Read More

Property Boom or Bust?

If you’re in an industry which is suffering in the recession, how do you ensure you stand out from the crowd and continue to make sales? This post gives a recent example of a property developer who has been incredibly successful this year, despite the odds.

By joanne | 4th November | Marketing Skills, Marketing Strategy Read More

Getting the Right Marketing Mix (2)

Following yesterday’s advice, this blog post covers a further three areas of the marketing mix, which are specific (but not exclusive) to marketing services.

By admin | 1st October | Marketing Skills, Marketing Strategy, Marketing Training Read More
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