What does 2012 have in store for business – and how can you capitalise on the opportunities that present themselves? Read today’s post for our predictions…
Posts Tagged customer service
2012 Predictions
Jan 24
Nevermind the 4 Ps…
Jun 29
…what about the 4 A’s? I think they’re just as important in marketing. Want to know what they are, then read more here:
Looking after your customers can make all the difference to your profits at the end of the year, but what constitutes good service? We discuss the different elements you may want to consider in this post…
One of the simplest and most cost-effective forms of marketing is to make sure it’s easy to buy from you. This post covers some of the basics that every business can implement, to ensure you don’t miss any opportunities for sales…
It seems the North West has finally been hit by the recession, so this post contains our top tips on keeping your momentum and generating sales – even in a difficult climate.
This year presents another amazing marketing opportunity for hospitality businesses – but it will crucial to take advantage of it and build on that success in 2011 – when people may start to stray abroad again.
If you could increase each sale by just £2, how much more profit could you make in a year? This post gives an example of one company who are successfully achieving some great up-sells…
It doesn’t take much to stand out using customer service in the UK, as we’re programmed to accept such poor standards by many of the large corporations. And, as this post explains, it can be the most cost-effective marketing method you have at your disposal…
If you can really empathise with your customers and wow them with great customer service, you can turn them into ambassadors for your business. This is an unbelievably cost-effective marketing tool and this post gives an example of one company who excel at it…
